​​"The Flywheel Effect was recommended to our firm by another firm in a related field. We found that the Process Benchmarking exercise represented excellent value for money and Paul and his team greatly exceeded our expectations. We would strongly recommend their services to those looking for assistance in taking their operations to the next level."

Brian Henshaw

Beacon Environmental

​​​“We have no hesitation in recommending you to other leaders of professional service firms to help protect their greatest off-balance sheet asset – the collective experience and knowledge of their personnel.”

Philip Sarvinis, BASc, P.Eng.  
Managing Principal
Read Jones Christoffersen

​“[Our new] structure is designed around the activities necessary to make the company succeed.  This has actually helped empower my staff as they now have clear expectations and are able to work within those guidelines without having to seek continual clarification, freeing up my time.  My team takes great pride in knowing that we have one of the most organized and efficient architectural services firms in the city that allows us to exceed our customers’ expectations!  After working with Paul’s team, I have a greater sense of pride in my company and a feeling that it is now built to last.  Overall, I’m very satisfied and am happy to recommend The Flywheel Effect.”

Stephen Hunt, Principal
Hunt Design Associates Inc.

“I’ve worked with many consultants before, but working with Flywheel has been an outstanding experience.  Not only did you take the time to fully understand my goals for Conterra, you zeroed in on what exactly needed to get done and helped us implement the Best Practices quickly.  We should have done this years ago.”

Tony Crisostimo, President
Conterra Restoration Ltd.

“In addition to the systems, I’ve been very pleased with the timely decision making and high level of buy-in.  We worked with Paul’s team to develop our leadership skills and establish a management team within the firm – something, that in hindsight, we never really had in the past.  They exceeded our expectations and I personally have never been so excited about coming into work!”

Rod L. Rowbotham, OAA, MRAIC
President, Principal Architect
onespace unlimited inc. 

“We were happy to have Paul Smith give two seminars on “The Art of Knowledge Management.”  Paul brought to life the evolution of this important field for leaders of Professional Service firms.”

Ellen Savitsky, Administrator
Continuing Education Program
Ontario Association of Architects

“Flywheel’s Benchmarking Exercise was a particularly rewarding experience.  On the one hand it confirmed our commitment to excellence, transparency and accountability; while on the other hand, it provided us with valuable insights into some key aspects of our rapidly growing company.  The Return on Investment for this one week engagement was tremendous.”

Jason M. Goldberg, President

"The most critical leadership lesson I learned from Paul Smith’s team was that change is tough and that as leaders we must hold the course during any change effort.  They have the tools and guidance to give leaders the support they need to build great companies!”

Kevin Dawson, President and CEO
Information Systems Architects Inc.

“Paul’s program re-educated us on how we think – in terms of goals, financial targets, sales approaches, implementation, management, leverage and people.  In many ways, it is like having our own temporary VP of Corporate Development – high-calibre professional talent on a defined project basis.  Canpipe can be added to Paul’s growing list of biggest fans!”

Louise O’Rourke, Corporate Services Manager
Canpipe Ltd.

“I have an extremely high level of comfort in recommending Paul Smith and The Flywheel Effect to other business owners and Presidents looking to make internal improvements to capture their dreams and avoid the frustrations associated with continually seeing results that they know can be better.”

Bill Houston, President
Twilight Signs and Neon

“The leadership training sessions have helped me with my coaching and motivation.  I am finding that I am having better results in solving inter-departmental issues between employees, which is thanks to the constant coaching I have had throughout the project.  I am very satisfied that the implementation has given me the tools that I need to support me in leading the company.”

Jackie Strachan, President
Dial One Wolfedale Electric Ltd. 

​"Paul Smith lead a 1.5 day strategic planning session for our association. He was well prepared and engaging. He helped us to effectively use our time and kept us focused on the task at hand. As a board, we got great value for the time and money we spent at this retreat, and look forward to implementing our new plan."

Matt Wilson, President

Ontario Ground Water Association

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